Medical Transportation

Medical Transportation

Request Medical Trips With Agape From Your Insurance

Agape is a preferred provider with the New York Department of Health partners and NEMT brokers like MAS and Logisticare, whose patients are eligible and request transportation once prior authorization has been received. Medicaid and Medicare, among many other insurers, cover medical transportation on behalf of the recipient. At Agape, we strive to provide responsible, on-time, professional service to all passengers throughout Manhattan, The Bronx, Queens, Brooklyn, Staten Island, Westchester, and Long Island. Wheelchair Accessible Vehicles (WAV) are available.

Step 1

~~~ Before your appointment or activity, request Medical Transportation from your insurance provider, doctor, or healthcare facility. Only they can create new reservations. We cannot create new reservations on your behalf. ~~~ Your insurance company may connect you to a third-party broker, such as MAS or Logisticare, who will create your reservations. Ask that Agape be your "Preferred Provider" – this will ensure that all of your rides are conducted by Agape.

Step 2

Our team will receive your transportation request 1 to 3 days prior to the requested date. We will call confirm the information we receive is correct and promptly send a vehicle at the time of your reservation.

Step 3

Once your appointment or activity is complete, simply text “Return” to the number you received with the trip confirmation and our team will send the closest vehicle to return you safely home.

Request Medical Trips with Agape

Non-emergency Medical Transportation

Generally, Non-Emergency Medical Transportation (NEMT) is defined as a transportation service provided to individuals who are not currently experiencing an emergency but need more assistance than a taxi service can provide.  Often, patients require specially equipped vehicles to accommodate their mobility needs, including crutches, wheelchairs, stretchers, or other special requirements. At Agape, we provide all transportation services that allow for comfortable and efficient curb-to-curb pick-up and drop-off.

As a core solution, NEMT is for patients allowing them to access valuable and essential healthcare and participate in their own recovery.  The patient most often initiates transportation services through transportation brokers who schedule the appropriate trips.  This link will connect you with your county broker; please tell them your preferred provider is Agape Transportation (also known as Agape Luxury Cars).

For emergencies and life-threatening illnesses or injuries, patients should call 911.

Agape is the #1 Medical Transportation provider in New York State!

Medical Transportation

Top 6 Reasons to Choose Us

Agape’s courteous and on-time transportation services ensure that you arrive at your appointments safely and conveniently. Behind our friendly and comfortable service stands the strength of our state-of-the-art mobility management infrastructure and telecommunications systems that guarantee contractual compliance, low-cost transportation solutions, and advanced quality management practices.

For scheduled medical appointments, punctuality is key and our drivers respect the time of both, the client and their medical institution. We strive to guarantee that you arrive at any facility in our operating area on or before your scheduled appointment time.

In addition to our unmatched efficiency, Agape provides top-notch passenger comfort, safety, and courtesy. We are a world-class solution for those people that have limitations when getting to and from essential medical appointments.

Please Note: Patients suffering from serious injuries, bleeding, mental impairment, or other life-threatening symptoms need to contact their local ambulance service or 911, as appropriate. Non-Emergency Medical Transportation is for medical visits only. To find out if you are eligible for NEMT services, contact your health insurance provider by calling the number on your ID card.

Request Trips for Private Pay Customers

If you are a private pay client, please contact Agape at 718-585-2222 three days prior to schedule your trip.  You will be invoiced directly prior to your trip.

Why We're the #1 NEMT Provider in New York

At Agape Transportation Management, our #1 goal is to provide safe, on-time medical transportation services for our clients in and around New York City and the Tri-State Region. Our focus is squarely on Non-Emergency Medical Transportation (NEMT) services—a highly essential resource for qualified Medicaid and Medicare recipients, the elderly, and anyone who would like specialized, medically attentive transportation to and from their care providers.

How to Choose Your Medical Transportation Services

It’s critical to your health that you have access to safe and reliable roundtrip transportation to your healthcare service providers. Agape Transportation will ensure your ability to meet care guidelines prescribed by your physician and care team while reducing unnecessary stress.

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Reliability

Our reputation ensures that you can trust Agape to provide reliable, on-time transportation with outstanding customer service 24/7/365.

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Safety

Safety is our top priority and Agape drivers undergo extensive training and certification to ensure your wellbeing and comfort.

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Cost savings

Working directly with insurance brokers and healthcare facilities, we offer a friendly, high-quality service at a competitive price and offer billing and claims submission services directly to your ca

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Customer Service

Whether you are accessing life-sustaining medical appointments, procedures, or treatments, or routine day-to-day activities covered by insurance, we are dedicated to providing timely, courteous servic

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Reputation

Agape has an outstanding reputation based on quality service and world-class reliability that allows you to travel with relaxed piece of mind.

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Technology

Our vehicles are each equipped with GPS technology that monitors and evaluates best route criteria for a safe, reliable, curb-to-curb ride.

Our Technology

Agape Transportation’s advanced, cutting-edge medical transportation software system creates a comprehensive automated experience that benefits you as a client.

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