Brooklyn Medical Transportation Provider

Each Year 3.6 Million Americans miss medical
appointments due to Transportation Issues
Patients who miss appointments are more likely to be hospitalized, need a variety of physicians & specialists, and require a multitude of prescription drugs
It’s not just transportation
It’s Healthcare
AGAPE is dedicated to providing the highest quality
Non-Emergency Medical Transportation (NEMT)
in all of Brooklyn

Compassionate

Service comes first.
Our Priority is always to demonstrate Agape love to each passenger and ensure they receive the care they need.

Reliable

Rain, snow, sleet, or shine; Agape’s vast network of drivers and cloud-based management system will always be up to the task at hand no matter the circumstance.

Community
Focused

Our staff, passengers and drivers are New Yorkers through and through. We serve our city as we’d serve our families because they are.

Compassionate

Service comes first.
Our Priority is always to demonstrate Agape love to each passenger and ensure they receive the care they need.

Reliable

Rain, snow, sleet, or shine; Agape’s vast network of drivers and cloud-based management system will always be up to the task at hand no matter the circumstance

Community Focused

Our staff, passengers and drivers are New Yorkers through and through. We serve our city as we’d serve our families because they are.

PERFORMANCE

1,000,000+ Bookings
Each Year

800+ Drivers
& Vehicles

24/7/365
Live Support

With an average call wait time of 2 minutes 15 seconds

99.8%
Acceptance Rate

Including Same-Day & Last minute Add Ons

Our fleet of Sedans, SUVs, & Wheelchair Accesible Vehicles
provide 24/7 Non-Emergency Medical Transportation throughout

Brooklyn, New York City, Long Island, & Westchester

BENEFITS

GPS Vehicle Tracking
For Bookers and Patients

Text Updates
for Patients

Automated
Call Confirmation

HIPPA Compliant
Electronic Billing

Our Partners in Brooklyn Medical Transportation

At Agape, we understand the importance of partnerships in providing top-quality medical transportation services.
We are proud to work with a wide network of healthcare providers, insurance companies, hospitals, and other partners to ensure that our clients receive the best care possible.

An uplifting scene captured on a sidewalk: a woman warmly embraces two joyful children, their smiles radiating happiness. This heartwarming image embodies the compassionate essence of our medical transportation services, where safety and care converge seamlessly.

Why NEMT Matters

Access to non-emergency medical transportation (NEMT) services can be a lifeline for many people, allowing them to access essential medical care that would otherwise be out of reach. Take, for instance, Rosa, a single mother of two who had been experiencing chest pain for a few weeks. Concerned about her health, she scheduled an appointment with her primary care physician, who recommended that she see a cardiologist....

Packetek Prescription Delivery logo

Agape Now Offers Free Prescription Deliveries in Brooklyn

Same Day, Next Day, & Rush Deliveries Straight to your Door

Agape Now Offers Free Prescription Deliveries

Same Day, Next Day, & Rush Deliveries Straight to your Door

Mario Sena

Founder & CEO

Mario Sena started Agape Transportation Management in 2012 from a small closet of his home in the Bronx. An immigrant yellow-cab and black-car driver for 30 years, Mario surpassed 1 million miles driven in New York City alone. He recognized a need for transportation options for people who need assistance getting to doctors' appointments and medical treatments such as dialysis and radiation therapy. Together with his wife Olga and his son Danny, they began a venture that today counts over 800 drivers and serves 1000s of passengers each day.
Mario hopes to continue serving the passengers who've trusted
Agape for their vital appointments and the many drivers whose experiences he knows too well.

Image of Mario Sena, immigrant founder, president, and CEO of Agape Transportation, standing confidently in front of the Agape Transportation logo. He wears a blue suit jacket over a white shirt and black sweater. This visual embodies our commitment to excellence in non-emergency medical transportation, serving New York City. Mario Sena's leadership mirrors our dedication to providing exceptional medical transportation services
Taken by Luand Duran

The reasons why more than 5000 patients
choose Agape Transportation each week

Excellent
4.3
J L.
J L.
Outstanding
Nadia C.
Nadia C.
Excellent services!!
Benney I.
Benney I.
Highly recommended. Please use this service. It is professional, competent and excellent. You will love their automated system. They are the best in New York City for now. Thank you and enjoy your ride as I have been doing with them.
Lynette H.
Lynette H.
So much better thanAccess a Ride
Guy G.
Guy G.
Outstanding, efficient and reliable.
George R.
George R.
Excellen. thank you
Tina A.
Tina A.
Everything I ride with them is good
richlo D.
richlo D.
Excellent service
Bellemadame J.
Bellemadame J.
I love this company, I have been using this company for years.They are always on time to pick me up for my appointment and I always arrive on time. I always recommend this service to friends.Agape always calls to confirm my pickup and the drivers are very respectful and professional. Keep up the good work Agape!
Renee A.
Renee A.
My favorite car service. I only use Agape Transportation, I love the service I receive, courteous and friendly response from the call center and the drivers.
Raymond H.
Raymond H.
Yes agape is a great company love your staff.
Michelle W.
Michelle W.
Thank you for your kind , respectful and helpful drivers. They are always on time. Thank you again❤️
Devon W.
Devon W.
Edwanny Castro was a great driver. But the thing that I liked most about the drive was his beautifully clean car. I would love to have that driver in his car again in the future if possible. Thank You.
denise J.
denise J.
Excellent service
yvonne M.
yvonne M.
Very friendly and courteous.
thea C.
thea C.
The most on time or near on-time medical transportation I've used. There are exceptions now and then. The drivers are almost always very nice too.
Lynette F.
Lynette F.
Customer service is excellent. They are always on time. I feel safe with their drivers.
D 3
D 3
Very good service
Catherine R.
Catherine R.
Good transportation
Luz P.
Luz P.
Great confi and cool
Lisa C.
Lisa C.
On time and courteous
Francesca R.
Francesca R.
Excelencia de servicio, lo recomiendo.
Rocky W.
Rocky W.
Enjoyed the ride and was on time.
Carmen R.
Carmen R.
Great!
Heather W
Heather W
I had a great experience The driver was great!
A T.
A T.
Olu is a great driver (Olujinmi))
Z B
Z B
It’s reliable service, smartly automated unlike other similar companies. The agents are courteous. The feature I like most is that you can respond “return” on the message they had sent you once you arrived to the destination and the car will be quickly provided to take you back.The only problem is that it’s hard to reach the office over the phone. The wait is usually up to 8-10 min. If I quickly want to resolve an issue about the ride, it can’t be done.It’s very dissatisfying that this certainly good-running and thus profitable agency doesn’t provide more lines and operators.
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Why NEMT?

Access to non-emergency medical transportation (NEMT) services can be a lifeline for many people, allowing them to access essential medical care that would otherwise be out of reach. Take, for instance, Rosa, a single mother of two who had been experiencing chest pain for a few weeks. Concerned about her health, she scheduled an appointment with her primary care physician, who recommended that she see a cardiologist. As someone who relies on public transportation, Rosa was worried about getting to the appointment, especially since the clinic was located across town. She had missed appointments in the past because of transportation issues and didn't want to risk missing this important appointment. A friend suggested she look into NEMT services, and though Rosa was hesitant at first, she decided to give it a try. When she scheduled a ride, she was pleasantly surprised when a courteous driver arrived at her door, ready to take her to the clinic. The driver made sure Rosa was comfortable during the ride and arrived on time to the appointment. After the appointment, the driver was there to take her back home. Thanks to NEMT services, Rosa was able to get the medical care she needed without having to worry about transportation. Access to NEMT services is especially important for those who live in urban areas and low-income communities, where transportation options can be limited. NEMT services offer a safe and reliable way for individuals to get to their medical appointments, regardless of their location or income. Drivers are licensed by the New York City Taxi & Limousine Commission (TLC) to transport patients safely and efficiently, and they arrive on time to pick up patients from their homes. In addition to being reliable, NEMT drivers are courteous and professional, treating patients with respect and compassion. During the ride, they make sure patients are comfortable and safe and are happy to accommodate any special needs or requests. It is worth noting that NEMT drivers are not familiar with the patient's medical needs as a way of respecting patient privacy in accordance with HIPAA guidelines. NEMT services are critical for promoting healthcare fairness and ensuring that everyone has the opportunity to get the medical care they need. By using NEMT services, patients like Rosa can get to their appointments safely and on time with a courteous driver while protecting their privacy.