Each Year 3.6 Million Americans miss medical
appointments due to Transportation Issues
Patients who miss appointments are more likely to be hospitalized, need a variety of physicians & specialists, and require a multitude of prescription drugs
It’s not just transportation
It’s Healthcare
AGAPE is dedicated to providing the highest quality
Non-Emergency Medical Transportation (NEMT)
to all New Yorkers

Compassionate

Service comes first.
Our Priority is always to demonstrate Agape love to each passenger and ensure they receive the care they need.

Reliable

Rain, snow, sleet, or shine; Agape’s vast network of drivers and cloud-based management system will always be up to the task at hand no matter the circumstance.

Community
Focused

Our staff, passengers and drivers are New Yorkers through and through. We serve our city as we’d serve our families because they are.

Compassionate

Service comes first.
Our Priority is always to demonstrate Agape love to each passenger and ensure they receive the care they need.

Reliable

Rain, snow, sleet, or shine; Agape’s vast network of drivers and cloud-based management system will always be up to the task at hand no matter the circumstance

Community Focused

Our staff, passengers and drivers are New Yorkers through and through. We serve our city as we’d serve our families because they are.

PERFORMANCE

1,000,000+ Bookings
Each Year

800+ Drivers
& Vehicles

Sedans, SUVs, and WAV

24/7/365
Live Support

With an average call wait time of 2 minutes 15 seconds

99.8%
Acceptance Rate

Including Same-Day & Last minute Add Ons

24/7 Coverage in
NYC, Long Island & Westchester

BENEFITS

GPS Vehicle Tracking
For Bookers and Patients

Text Updates
for Patients

Automated
Call Confirmation

HIPPA Compliant
Electronic Billing

Our Partners

At Agape, we understand the importance of partnerships in providing top-quality medical transportation services.
We are proud to work with a wide network of healthcare providers, insurance companies, hospitals, and other partners to ensure that our clients receive the best care possible.

Why NEMT Matters

Access to non-emergency medical transportation (NEMT) services
can be a lifeline for many people, allowing them to access essential medical care that would otherwise be out of reach. Take, for instance, Rosa, a single mother of two who had been experiencing chest pain for a few weeks. Concerned about her health, she scheduled an appointment with her primary care physician, who recommended that she see a cardiologist….

Agape Now Offers Free Prescription Deliveries

Same Day, Next Day, & Rush Deliveries Straight to your Door

Agape Now Offers Free Prescription Deliveries

Same Day, Next Day, & Rush Deliveries Straight to your Door

Mario Sena

Founder & CEO

Mario Sena started Agape Transportation Management in 2012 from a small closet of his home in the Bronx. An immigrant yellow-cab and black-car driver for 30 years, Mario surpassed 1 million miles driven in New York City alone. He recognized a need for transportation options for people who need assistance getting to doctors’ appointments and medical treatments such as dialysis and radiation therapy. Together with his wife Olga and his son Danny, they began a venture that today counts over 800 drivers and serves 1000s of passengers each day.
Mario hopes to continue serving the passengers who’ve trusted
Agape for their vital appointments and the many drivers whose experiences he knows too well.

Taken by Luand Duran

The reasons why more than 5000 patients
choose Agape Transportation each week

I've been using Agape Transportation for several months they are excellent the communication is excellent and the drivers are always on time.
Annette J.
Annette J.
I always go to Agape for my medical transportation needs. They are pretty quick and very nice. Every time that I’ve needed to call the base, they are very professional and courteous. I don’t ride with any other company!
Alicia K.
Alicia K.
On time and very professional driver.
Leyla S.
Leyla S.
Best enjoyable ride. Comfortable, and calm
Juan S.
Juan S.
AFTER MANY HORRIBLE EXPERIENCE WITH AGAPE TRANSPORTATION TODAY GOING TO APPOINTMENT HAS BEEN GOOD LIKE HOW IT USED TO BE WHEN I HAD STARTED WITH AGAPE.
Theresa W.
Theresa W.
Very nice on time
VERONICA T.
VERONICA T.
Great cars and service ❤️
Melissa C.
Melissa C.
Cool drivers, professional and courtesy 👌 😎 👍🏼
Anthony Ace R.
Anthony Ace R.
Agape is pretty good experience it also depends on the driver 😉
Thomas L.
Thomas L.
Very accommodating and courteous good drivers some cars need better or more comfortable seats
Frederick H.
Frederick H.
Very reliable transportation service….confirmation of reservation, punctual pickups, and return trips reliable via text service.
Miriam P.
Miriam P.
They are such a helpful transportation company. I enjoyed how their service
Jheri K.
Jheri K.
Extremely nice
Kaleta J.
Kaleta J.
Good car service
JOHN H B.
JOHN H B.
Todoy you one of your drivers thru access a ride. Had a lovely driver today. I did not get her name but she was curtious and very pleasant. Thank you
wendy
wendy
They have such an organized and professional operation. Other companies should take notes bc everything they do ensures that I don’t have to stress or wait.
Eileen M.
Eileen M.
Agape has friendly and helpful staff.
Heiry R.
Heiry R.
Great service!! The drivers are usually on time, respectful and patient. Also their medical transportation is great too… amazing service!! They keep communication with the patients in case of any last minute changes that we may need. 100% recommend. ⭐️⭐️⭐️⭐️⭐️🤗🤗
Katherine De la C.
Katherine De la C.
The best medical transportation out there
Edward A.
Edward A.
The dispatchers always lie about where the cars are but the service when they do come is great. Thank you agape.
Jason R.
Jason R.
Great customer service and reliable cab drivers
Sobeida C.
Sobeida C.
Always on time never a long wait time like other companies. I Love riding with Agape they are number one in my book the best 👌 👍.
christine B.
christine B.
I love riding with Agape Transportation & Limousine Service. It is such a pleasure. The drivers are very courteous and they drive with expertise of well disciplined and professionalism id recommend them to everyone. Thanks such great service always Apape ! Love you guys so much I appreciate you for such professionalism. Merry Christmas & A happy New year
Sylvia G.
Sylvia G.
It is a wonderful company helping the needs of the disabled community. They are extremely generous to the drivers too.
NATE C.
NATE C.
It's way better than others. Love it
Latoya I.
Latoya I.
They’re a excellent company
Maritza Enid R.
Maritza Enid R.
Morning trip, great experience!!
Nina T.
Nina T.
Good ride. Courteous service
Arunas S.
Arunas S.
All was on time very friendly I really love riding with them
Sheila D.
Sheila D.
The driver's always pick me up on time.
Tanya “Mexicanarose” J.
Tanya “Mexicanarose” J.
Excellent Service
Howard H.
Howard H.
Agage transportation they are very good very professional the drivers are very nice I had a very safe and comfortable ride going to my my doctor's appointment and going home I got home safe and sound they are amazing very very professional and I'm very very satisfied very happy this Transportation rocks⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜🙏🤟🤟🤟🤟🤟🤟🤟🤟🤟🤟
Jill E.
Jill E.
Delightful
Berney M.
Berney M.
Will one time I stopped taking this cab service in 2018 Because they would not reliable and getting people to their appointments on time.But they have made such an improvement is unbelievable and I can't complain about them now they're on time even when there traffic way to go, Agape, please don't disappoint me in the future
Pisces L.
Pisces L.
I really like this transportation company for my Nonemergency medical transportation please they are very fast and efficient the drivers are very nice and their cars are very clean they are always on time and they’re very punctual
Miriam C.
Miriam C.
Excellent company..I would recommend this service to my friends or anyone that's interested in a cab service..
Lydia A.
Lydia A.
Always on time. Great communication & drivers. I have been using Agape for for a few yrs now & have never had a bad experience. I highly recommend them for your medical transportation needs.
Frances K.
Frances K.
Great service
Precious F.
Precious F.
My experience was good
Carlos M.
Carlos M.
Agape is my favorite transportation for me to get to my appointments on time. I feel comfortable and safe with no complaints about this service it's all excellent.
Tonia F.
Tonia F.
The car svce is very good. I will admit they are prompt and on time and before time. The cars/vans are great. I love it the most because it's never any share rides. I'm a happy 😊 client. Thank you Again!!8)
Laiquan W.
Laiquan W.
Everything went well today no problem at all I wouldn't mine having this service again. Thank you! mariema vidro
Mariema V.
Mariema V.
I've been using Agape Luxury Car Service for 6 months in the beginning due to the shortest of drivers in Brooklyn NY waiting time was longer than usual. As of the last 3 months things have greatly improved drivers have been on time and sometimes even earlier waiting time for return trips have also greatly improved also. Agape Luxury Car Service is now my preferred transportation provider.
Rebecca Y.
Rebecca Y.
Have used Agape for the past five years. They are ALWAYS on time for appointments. Excellent service. The BEST. Be sure to plan ahead when it rains as you can experience delays.
Alice B.
Alice B.
Very Courteous and Polite. Always well maintained vehicle’s. Great door to appointment and back.
Anna H.
Anna H.
This is my first time to use Agape service. I very comfortable: on time and driver very friendly and nice!
Apaul C.
Apaul C.
Bien
ludwing G.
ludwing G.
When driver is coming to.pick me UP at my home address, please be on time. Is imperative.Thank you.
Ana G.
Ana G.
Great service
Jennifer F.
Jennifer F.
js_loader

Why NEMT?

Access to non-emergency medical transportation (NEMT) services can be a lifeline for many people, allowing them to access essential medical care that would otherwise be out of reach. Take, for instance, Rosa, a single mother of two who had been experiencing chest pain for a few weeks. Concerned about her health, she scheduled an appointment with her primary care physician, who recommended that she see a cardiologist. As someone who relies on public transportation, Rosa was worried about getting to the appointment, especially since the clinic was located across town. She had missed appointments in the past because of transportation issues and didn’t want to risk missing this important appointment. A friend suggested she look into NEMT services, and though Rosa was hesitant at first, she decided to give it a try. When she scheduled a ride, she was pleasantly surprised when a courteous driver arrived at her door, ready to take her to the clinic. The driver made sure Rosa was comfortable during the ride and arrived on time to the appointment. After the appointment, the driver was there to take her back home. Thanks to NEMT services, Rosa was able to get the medical care she needed without having to worry about transportation. Access to NEMT services is especially important for those who live in urban areas and low-income communities, where transportation options can be limited. NEMT services offer a safe and reliable way for individuals to get to their medical appointments, regardless of their location or income. Drivers are licensed by the New York City Taxi & Limousine Commission (TLC) to transport patients safely and efficiently, and they arrive on time to pick up patients from their homes. In addition to being reliable, NEMT drivers are courteous and professional, treating patients with respect and compassion. During the ride, they make sure patients are comfortable and safe and are happy to accommodate any special needs or requests. It is worth noting that NEMT drivers are not familiar with the patient’s medical needs as a way of respecting patient privacy in accordance with HIPAA guidelines. NEMT services are critical for promoting healthcare fairness and ensuring that everyone has the opportunity to get the medical care they need. By using NEMT services, patients like Rosa can get to their appointments safely and on time with a courteous driver while protecting their privacy.