Each Year 3.6 Million Americans miss medical
appointments due to Transportation Issues
Patients who miss appointments are more likely to be hospitalized, need a variety of physicians & specialists, and require a multitude of prescription drugs
It’s not just transportation
It’s Healthcare
AGAPE is dedicated to providing the highest quality
Non-Emergency Medical Transportation (NEMT)
to all New Yorkers

Compassionate

Service comes first.
Our Priority is always to demonstrate Agape love to each passenger and ensure they receive the care they need.

Reliable

Rain, snow, sleet, or shine; Agape’s vast network of drivers and cloud-based management system will always be up to the task at hand no matter the circumstance.

Community
Focused

Our staff, passengers and drivers are New Yorkers through and through. We serve our city as we’d serve our families because they are.

Compassionate

Service comes first.
Our Priority is always to demonstrate Agape love to each passenger and ensure they receive the care they need.

Reliable

Rain, snow, sleet, or shine; Agape’s vast network of drivers and cloud-based management system will always be up to the task at hand no matter the circumstance

Community Focused

Our staff, passengers and drivers are New Yorkers through and through. We serve our city as we’d serve our families because they are.

PERFORMANCE

1,000,000+ Bookings
Each Year

800+ Drivers
& Vehicles

24/7/365
Live Support

With an average call wait time of 2 minutes 15 seconds

99.8%
Acceptance Rate

Including Same-Day & Last minute Add Ons

Our fleet of Sedans, SUVs, & Wheelchair Accesible Vehicles
provide 24/7 Non-Emergency Medical Transportation throughout

New York City, Long Island, & Westchester

BENEFITS

GPS Vehicle Tracking
For Bookers and Patients

Text Updates
for Patients

Automated
Call Confirmation

HIPPA Compliant
Electronic Billing

Our Partners

At Agape, we understand the importance of partnerships in providing top-quality medical transportation services.
We are proud to work with a wide network of healthcare providers, insurance companies, hospitals, and other partners to ensure that our clients receive the best care possible.

An uplifting scene captured on a sidewalk: a woman warmly embraces two joyful children, their smiles radiating happiness. This heartwarming image embodies the compassionate essence of our medical transportation services, where safety and care converge seamlessly.

Why NEMT Matters

Access to non-emergency medical transportation (NEMT) services
can be a lifeline for many people, allowing them to access essential medical care that would otherwise be out of reach. Take, for instance, Rosa, a single mother of two who had been experiencing chest pain for a few weeks. Concerned about her health, she scheduled an appointment with her primary care physician, who recommended that she see a cardiologist….
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Agape Now Offers Free Prescription Deliveries

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Agape Now Offers Free Prescription Deliveries

Same Day, Next Day, & Rush Deliveries Straight to your Door

Mario Sena

Founder & CEO

Mario Sena started Agape Transportation Management in 2012 from a small closet of his home in the Bronx. An immigrant yellow-cab and black-car driver for 30 years, Mario surpassed 1 million miles driven in New York City alone. He recognized a need for transportation options for people who need assistance getting to doctors’ appointments and medical treatments such as dialysis and radiation therapy. Together with his wife Olga and his son Danny, they began a venture that today counts over 800 drivers and serves 1000s of passengers each day.
Mario hopes to continue serving the passengers who’ve trusted
Agape for their vital appointments and the many drivers whose experiences he knows too well.

Image of Mario Sena, immigrant founder, president, and CEO of Agape Transportation, standing confidently in front of the Agape Transportation logo. He wears a blue suit jacket over a white shirt and black sweater. This visual embodies our commitment to excellence in non-emergency medical transportation, serving New York City. Mario Sena's leadership mirrors our dedication to providing exceptional medical transportation services
Taken by Luand Duran

The reasons why more than 5000 patients
choose Agape Transportation each week

IT'S BEEN A WONDERFUL SERVICE 😌😌😌
Venice J.
Venice J.
Clean, quick, smooth Ride to n from appointment!! Extremely Happy with AGAPE 's service 🤗
Michael A. R.
Michael A. R.
No problem always on time good service
James M.
James M.
They know how to get you to your appt on time.
Wanda S.
Wanda S.
All drivers are wonderful! The customer service line reps are nice as well, BUT the system goes down a lot. It's not worth docking a star. Never had any issues with any of the people who work or drive for Agape but pls fix the system bugs 🐛
M K
M K
Greatband fast
Gene B.
Gene B.
My experience was good
Carlos M.
Carlos M.
Very prompt in sending driver information and polite driver and her driving was good.
swaleha N.
swaleha N.
You guys take me home safe and sound. With just me. It took me a long time to find Agape luxury. Once I got you. I have never left. Your drivers are super friendly. Y son Latino como yo. También llegan a la hora que me dieron siempre. So thank you very muchas gracias 💖 .
Jose R.
Jose R.
Driver well dressed and neet plus assisted with putting a step stool while she helped me get into vehicle as well as she placed my rollator into back of truck and didn’t damage nor did she throw my chair into car she was not aggressive and she was very careful with my walker drivers hair was neatly done and drivers SMELLED very fresh and driver looked at me and told me her name as well as she asked me if I were comfortable after assisting me in her vehicle she made sure we had our seat belts on and she drove us to our location. Driver to me was a very outstanding driver and she assisted me with the Bestest of excellence as a rider in her vehicle as she made sure we were safe $ secure. Thank u Agape
Bridget T.
Bridget T.
Great drivers on time very perfectional
Richy R.
Richy R.
Felt comfortable n safe very short wait
Patricia L.
Patricia L.
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Why NEMT?

Access to non-emergency medical transportation (NEMT) services can be a lifeline for many people, allowing them to access essential medical care that would otherwise be out of reach. Take, for instance, Rosa, a single mother of two who had been experiencing chest pain for a few weeks. Concerned about her health, she scheduled an appointment with her primary care physician, who recommended that she see a cardiologist. As someone who relies on public transportation, Rosa was worried about getting to the appointment, especially since the clinic was located across town. She had missed appointments in the past because of transportation issues and didn’t want to risk missing this important appointment. A friend suggested she look into NEMT services, and though Rosa was hesitant at first, she decided to give it a try. When she scheduled a ride, she was pleasantly surprised when a courteous driver arrived at her door, ready to take her to the clinic. The driver made sure Rosa was comfortable during the ride and arrived on time to the appointment. After the appointment, the driver was there to take her back home. Thanks to NEMT services, Rosa was able to get the medical care she needed without having to worry about transportation. Access to NEMT services is especially important for those who live in urban areas and low-income communities, where transportation options can be limited. NEMT services offer a safe and reliable way for individuals to get to their medical appointments, regardless of their location or income. Drivers are licensed by the New York City Taxi & Limousine Commission (TLC) to transport patients safely and efficiently, and they arrive on time to pick up patients from their homes. In addition to being reliable, NEMT drivers are courteous and professional, treating patients with respect and compassion. During the ride, they make sure patients are comfortable and safe and are happy to accommodate any special needs or requests. It is worth noting that NEMT drivers are not familiar with the patient’s medical needs as a way of respecting patient privacy in accordance with HIPAA guidelines. NEMT services are critical for promoting healthcare fairness and ensuring that everyone has the opportunity to get the medical care they need. By using NEMT services, patients like Rosa can get to their appointments safely and on time with a courteous driver while protecting their privacy.